Privacy Policy

1. Introduction

Purest Water Solutions ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including through SMS/text messaging.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or request a free water test
• Subscribe to our SMS/text messaging service
• Contact us by phone, email, or through our website
• Request information about our products or services

This information may include your name, email address, phone number, mailing address, and any other information you choose to provide.

SMS/Text Messaging Data Collection

No mobile information will be shared with 3rd parties or affiliates for marketing or promotional purposes.

We collect your name and mobile phone number when you sign up for SMS updates. When you opt in to receive SMS messages from us, we collect and store your mobile phone number, the date and time of your consent, and records of your opt-in method (e.g., web form, keyword opt-in).

3. How We Use Your Information

General Use

We use your personal information to:

• Respond to your inquiries and fulfill your requests
• Schedule and confirm appointments for water testing
• Provide customer service and support
• Send administrative information about our services
• Send promotional communications (with your consent)

SMS/Text Messaging Use

We use your data solely for sending updates, promotions, appointment reminders, and service-related notifications related to our water treatment products and services. SMS messages may include appointment confirmations, service reminders, promotional offers, and important updates about your account or services.

4. Data Security

We protect your data through encryption and secure storage measures to prevent unauthorized access. We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Data Retention

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time. We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For SMS subscribers, we retain consent records for as long as you remain subscribed and for a reasonable period thereafter as required by law.

6. Information Sharing and Disclosure

No Third-Party Marketing

Mobile numbers and opt-in consent data will NOT be shared with any third parties or affiliates for marketing purposes. We do not sell, rent, or trade your personal information, including your mobile phone number, to third parties for their marketing purposes.

Limited Service Provider Sharing

We may share mobile numbers and opt-in data only with subcontractors or service providers under strict confidentiality, and only to support customer service, delivery, or technical operations of our SMS program. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Consent Protection

All text-messaging originator opt-in records and associated consent are kept private and will never be transferred to third-party marketers. We maintain strict controls over your opt-in consent data and do not share this information with any parties seeking to send you marketing messages.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

7. Your Rights and Choices

Opting Out of SMS

You can opt out of receiving SMS messages at any time by:

• Replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any SMS message
• Contacting us at info@puresthomewater.com
• Calling us at (949) 873-1129

After you opt out, you will receive one final confirmation message and will no longer receive SMS messages from us unless you re-subscribe.

Accessing and Updating Your Information

You have the right to access, correct, or delete your personal information. To make such a request, please contact us using the information provided below.

8. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell your personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. By continuing to use our website, you consent to our use of cookies.

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us recognize your device, remember your preferences, and improve your overall experience on our site.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly, such as session management and security features.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: